 |
| I will use this product
forever |
 |
| "I will
use this product forever. I can say thank you for this
program you guys built for people to use in tax season. I
love and I will use it every year." |
|
J.B.
Orlando, FL |
|
|
| This is the best
experience I have ever had |
 |
| "You guys
amaze me with the software. I don't know how you can take
something that is perfect and try to make it better. This is
the best experience I have ever had with a software and
technical support company. Keep up the good job!" |
|
N.G.
Fort Pierce, FL |
|
|
| Your technical support
is outstanding |
 |
| "I want you to know
that your technical support is outstanding! This is my first
year in my business and I cannot express or say enough on
how your technical support goes beyond the call of duty to
ensure that the customers are taken care of. It would be
robbery if I did not mention their professionalism and
knowledge of WorldWideWeb Tax products. Please let them know
that I complimented them!" |
|
P.J. Orlando,
FL |
|
|
| I had a record breaking
season |
 |
| "Thanks, you were a great support this year! I had a record breaking season!!! Having the technical support installation
appointments this year was fantastic!!! Within minutes he helped me get my data files from last season and brought
them into this year’s software. I was very pleased with the prompt reply I received from Tech Support each time I had a
question. Thanks again." |
|
J.E.
Lackawanna, NY |
|
|
| Simply the best |
 |
| "Tina
Turner recorded a song about you -- SIMPLY THE BEST!!!!
Thank you." |
|
E.L.
Indianapolis, IN |
|
|
| Thank you for all of
your support |
 |
| "What a
great season and thank you for all of your support. Loved
the bulletins and the tax issues magazine this year. See you
next year!" |
|
C.C.
Philadelphia, PA |
|
|
| I am very
satisfied |
 |
| "As a first time user of your tax program this year, I am very satisfied with its performance. The review audit features
and e-filing features worked admirably. And the Reports features gave me greater understanding and control of my
business. Since this is my first year with the capability to e-file from my desktop, it has taken my business to a new
level. I thank you for your product and the stellar support!" |
|
C.M.
Claremont, CA |
|
|
| Thank you for a
wonderful experience |
 |
| "Tax
season is going great! This was my first year offering bank
products and renting an office to expand. I really, really
enjoyed the fast and efficient technical support that
WorldWideWeb Tax has provided me and my office. Thank you for a wonderful experience." |
|
G.R.
Fort Lauderdale, FL |
|
|
| Rock of Ages |
 |
| "Thanks
again for your beautiful error free tax software. Good and
reliable, your tax software helps to build my confidence in
my tax practice. Your company gave me the inspiration to
build the confidence. Your answers and solutions to
unexpected questions are indeed fantastic. Your solutions
will make a new tax office be an overnight Rock of Ages. See
you next year." |
|
P.E.
Woonsocket, RI |
|
|
| Thank you for a wonderful
tax season |
 |
| "Thank you
for a great year. I was a little confused with the program
at first but you guys really helped. Thank you so much for a
wonderful tax season." |
|
D.L.
Sandwich, IL |
|
|
| You've opened new doors for me |
 |
| "My season
is improving. It is the best that I've had in a good while.
I'm glad I'm using WorldWideWeb Tax. It has opened new doors
for me. I am still learning the system but I'm sure things
will get easier as I go along. Thanks for making it easy to
provide full tax services to my clients." |
|
A.C.
Jacksonville, FL |
|
|
| You are great |
 |
| "I am completely satisfied with every aspect of
WorldWideWeb Tax. I have already renewed for next year. One
thing you have done which was a great improvement was get the software
out earlier so that we could hit the ground
running in January. You are
great! Thank you." |
|
T.B.
Forest Hill, MD |
|
|
| You can bet I'll be on
board next year |
 |
| "I wish to
express my thanks for your continued support of customers
like me. It is refreshing, in this day of sell and forget
the service, to receive the interest and support you folks
provide. You can bet I'll be on board next year. Many
Thanks!" |
|
R.G.
Hillsboro, OR |
|
|
| I was extremely pleased |
 |
| "As a new
tax prep business owner, I was extremely pleased with the
communication, both verbal and written, that was available
to me. My questions were answered promptly and the service
was extraordinary. Even when there was an issue with my
security provider not allowing me to view my tax software,
the support team went the extra mile to help resolve it and
get me up and running. I truly enjoyed the ability to
research my specific questions during my off peak time. The
content available was on point with the day to day business
matters that occur in our operation. Thanks WorldWideWeb
Tax. We will continue our business with you!" |
|
L.M.
Suwanee, GA |
|
|
| All I want to say is
thank you |
 |
| "I don't
really know what to say, but thanks a bunch for your support
this season, it is my first one with you all and I think it
was great, even though I just did a few returns. All I want
to say is thank you all for all the support and help you
gave me and thank you all for putting up with me." |
|
M.L.
Pampa, TX |
|
|
| Thanks for taking such
good care of me |
 |
| "Thanks
for taking such good care of me and my company. I'm a single
parent and have to keep up with everything. Thanks again and
have a blessed day," |
|
P.S.
Houston, TX |
|
|
| Kudos |
 |
| "I would
like to thank the staff and technical section of
WorldWideWeb for the prompt and professional service given
to me in my time of need. Kudos. Thanks again and have great
summer." |
|
C.D.
Amsterdam, NY |
|
|
| I was extremely
happy |
 |
| "Thanks
again for your help. I was extremely happy with not only
your software product, but your technical support team is
wonderful too. Hope you had a great holiday season and have
a very happy new year. As always," |
|
J.C.
Cherry Hill, NJ |
|
|
| Great tax season |
 |
| "Thanks
for such a great tax season! We are definitely interested in
renewing for next year. Please call me on my cell phone for
my current credit card number. Thanks so much!" |
|
K.B.
Round Lake Beach, IL |
|
|
| Thanks for a great tax
season |
 |
| "I thought
that this year the automatic downloads were great!!!! and
the bank products were easier to sell. Thanks for a great
tax season. See you next year." |
|
K.C.
Highland Park, MI |
|
|
| Support was super |
 |
| "I want to
take this opportunity to thank you and you staff for a great
year. Support was super. One call solves the problem. All
the best," |
|
R.S.
Houston, TX |
|
|
| Nice feature |
 |
| "Thank you
for the automatic updating feature. It saved me from having
to remember to check to see if updates were available. Nice
feature!" |
|
D.F.
Decatur, GA |
|
|
| Overall very helpful |
 |
| "I have
felt the technical support to be prompt, responsive and
overall very helpful." |
|
C.D.
Las Vegas, NV |
|
|
| The support was more
than what I expected |
 |
| "I just wanted to say thank you for getting me back up and running. I am very grateful for the help. As far as the technical
side, you were always very courteous, knowledgeable and very professional. The support was more than what I expected.
You’re great at customer service and I appreciate it when I receive good service. Overall I am very pleased with the program.
The customer service is excellent." |
|
J.B.
Moore, OK |
|
|
| I have had a great
experience |
 |
| "Your
support staff has been wonderful. I have had a great
experience with both the software and support. I really
liked the automatic updates. Everything is fine." |
|
L.B.
Elizabeth City, NC |
|
|
| The support was terrific |
 |
| "Everything
worked out fine this year. I think the support was terrific
and I can't think of anything else to improve." |
|
D.M.
Chicago, IL |
|
|
| I would recommend this
program to anyone |
 |
| "The
software and tech support were great. The program was easy
to use and the new automatic update feature is awesome. I
would recommend this program to anyone." |
|
E.H.
Newton Grove, NC |
|
|
| I was pretty impressed |
 |
| "This was
my first year using this program. I struggled a little bit
getting it set up, but after that I was pretty impressed
with how it worked. It certainly accomplished all that I
needed it to. Thanks" |
|
K.W.
Idaho Falls, ID |
|
|
| The software is very
user-friendly |
 |
| "My tax
season is going great! Everything I encountered was great! I
really enjoyed this software. The software is very
user-friendly." |
|
E.T.
Memphis, TN |
|
|
| Very easy to use |
 |
| "I did not
need much tech support, and when I did I had no problems. I
have found your software very easy to use. I wish I had
discovered it sooner!!" |
|
L.K.
Lakewood, OH |
|
|
| Very good and easy to
use |
 |
| "The
support is excellent! The software is very good and easy to
use." |
|
M.R.
Los Angeles, CA |
|
|
| I was very pleased |
 |
| "After
having used another company for 20 years I was very pleased
overall with your tax programs and support, I have already
renewed for next year. The efile was excellent and the forms
I used were supported. I have a feeling most of your users
have large volume simple returns, in my case this is not
true. I have medium volume but complex returns." |
|
P.H.
Memphis, TN |
|
|
| Very user-friendly
software |
 |
| "I am very
happy with this program and since we have started using it,
it runs very well. Very user-friendly software. I am
completely satisfied." |
|
J.M.
San Juan, TX |
|
|
| Thanks for always being
there |
 |
| "You
always send such good information. Thanks for all the hard
work you do for us, thanks for caring so much about us, and
thanks for always being there for us." |
|
J.B.
Columbia, NC |
|
|
| You guys were very
helpful |
 |
| "I have no
suggestions; you guys were very helpful, prompt and
courteous!!" |
|
D.C.
Archdale, NC |
|
|
| Look forward to working
with you |
 |
| "My tax
business is still very small, as I have another full time
business to run. After 13 years at a national tax franchise,
this is the first tax season I've e-filed on my own. I
expect my business to grow quite a bit next tax season, and
look forward to working with you and your programs. Much
thanks," |
|
E.T.
Elk Grove, IL |
|
|
| Tech support was
excellent |
 |
| "Tech support
was excellent! I have enjoyed using your product the last
several years and look forward to doing business in the
future." |
|
L.R.
Charlestown, NH |
|
|
| Technical support was
wonderful |
 |
| "Technical
support was wonderful, do not change a thing. They were very
very pleasant to work with." |
|
D.H.
Jupiter, FL |
|
|
| Keep up the excellent
work |
 |
| "Very
satisfied with the program and the degree of correspondence
this year. I cannot think of one thing you could do to
improve the technical support. Keep up the excellent
work!!!" |
|
D.N.
Hatfield, WI |
|
|
| You guys are the best |
 |
| "Your tax
package works very well, so well in fact I can begin to set
up a network. You are all doing a good job. Keep it up! You
guys are the best!" |
|
J.J.
Orangeburg, SC |
|
|
| I was very happy with
the support |
 |
| "I was
very happy with the support I received. I really do like the
program and will use it again this coming tax season." |
|
J.M.
Reno, NV |
|
|
| You have the greatest
techs ever |
 |
| "You have
the greatest techs ever! No improvement needed. Frankly, the
improvements made this year were astounding! I love the auto
update feature and for once I did not have problems
downloading the upgrades! I have been so pleased with my
three years with you, that you can count on me for a fourth
year. Any discounts for longevity?" |
|
B.R.
Clearlake Oaks, CA |
|
|
| I am a very satisfied
customer |
 |
| "I am very
satisfied, especially with auto updates. I am pleased with
program and service. I am a very satisfied customer!" |
|
J.R.
Larned, KS |
|
|
| Thank you very much for
all your help |
 |
| "This is
my second year using this software, and overall I'm quite
satisfied. I was happy with the response I got from the
staff. Thank you very much for all your help... :)" |
|
D.S.
Holland, OH |
|
|
| I was responded to
quickly |
 |
| "I don't
think you need to improve anything. When I called or
e-mailed I was responded to quickly and efficiently." |
|
T.S.
Lantana, FL |
|
|
| The excellent support
that I received |
 |
| "I
honestly cannot think of any thing that you could do to
improve the excellent support that I received this season. I
look forward to working with you next season." |
|
C.D.
Carbondale, IL |
|
|
| The support personnel
were great |
 |
| "This was a good year for me. Hope others who use your software were as pleased as I was with it. I really like the
automatic updates to the software. It makes things real convenient not to have to check each day if there are any changes or
updates. I have not had to contact tech support at all. In the past when I contacted tech support the support personnel
were great! Thank you." |
|
M.A.
Newark, DE |
|
|
| Thank you for a great
first season |
 |
| "Everything
went well this season. Any help I needed was taken care of
promptly. This was my first season with this software and I
liked it. Thank you for a great first season!" |
|
F.H.
Peru, IN |
|
|
| I never got a busy
signal |
 |
| "Really,
this year, it is perfect. I never got a busy signal when
calling. Someone always called me back promptly if I did not
get help with my original phone call. E-mails kept me in
touch with my needs." |
|
S.C.
Pierre Part, LA |
|
|
| You are doing a great
job |
 |
| "Excellent!
I have had excellent results with your software over the
past few years -- no complaints! Keep up the great work! You
are doing a great job!" |
|
B.H.
Barbourville, KY |
|
|
| I have enjoyed your company’s service |
 |
| "I have
enjoyed your company’s service so far and the problems I
had been experiencing have been resolved. Hopefully
everything will turn out great for the rest of the season.
Respectfully," |
|
C.S.
Flint, MI |
|
|
| I am very satisfied |
 |
| "Tax
Season is going good, thank you! Nothing missing that I
need. I am very satisfied with the program! Thanks
again," |
|
D.P.
Marion, IN |
|
|
| The software is awesome |
 |
| "My
business is doing pretty good for its first year. The
software is awesome! Overall, the software is very easy to
navigate and understand. I love the bank products and the
fact that you guys are making my job so much easier. I never
thought setting up my own tax preparation business could be
this easy. Thanks to you guys!" |
|
R.G.
Aurora, IL |
|
|
| Great job |
 |
| "Very very
busy, but thank you for asking. All is going very well. The
only two problems that I had were resolved quickly and
accurately. Great job!" |
|
T.R.
Cottondale, FL |
|
|
| This software is the
best |
 |
| "This
is my first official tax season. I'm currently employed
full-time and I wanted to try something part-time with hopes
that this will eventually lead to my full-time and primary
source of income. This software is the best. It's slow going
however. I'm gaining the experience as I start out in my
crawl! Kind regards," |
|
S.B.
Summerville, SC |
|
|
| I am very satisfied with
your program |
 |
| "I just
received notification that I was accepted by the IRS. I am
in business now. I am very satisfied with your program. I am
finding it very user friendly. Thank you for all of your
help." |
|
L.T.
Odon, IN |
|
|
| I am loving your product |
 |
| "I am
loving your product. I have had to call tech support several
times but they were quick and efficient in answering my
questions!" |
|
H.K.
Rockford, IL |
|
|
| Software is perfect |
 |
| "Thanks
for keeping close contact. You guys have a great customer
rating with us. Software is perfect. Take care," |
|
I.S.
Richmond, VA |
|
|
| Turn around times have
been great |
 |
| "Just to
let you know so far this season I have not had any system
problems. I love the new automatic updates and the turn
around times have been great!" |
|
M.P.
Indianapolis, IN |
|
|
| Thanks for your help and
support |
 |
| "This new
version of the software with the automatic updates is great!
I have transmitted in successfully & have received my
bank acceptance date, as well as my automatic updates.
Thanks for your help and support." |
|
W.J.
Texarkana, TX |
|
|
| Your technical staff has
always been highly professional |
 |
| "Your new addition to the program this year called The Tax Time News is great and I've been reading up on a whole array
of tax issues. I love the automatic update feature too. Great idea! Everything else was a breeze thanks to all your help.
Your technical staff has always been highly professional, knowledgeable, and courteous and never made me feel like
my problems where not their problems." |
|
C.J.
Philadelphia, PA |
|
|
| Excellent customer
services skills |
 |
| "Excellent
customer services skills have always been one of the main
reasons for remaining with the company. Thanks to your
prompt attention to my problem." |
|
V.B.
Memphis, TN |
|
|
| Very successful tax
season |
 |
| "Got it
and all installed and received my Bank Acceptance Date.
Ready for my installation appointment on Tuesday and for a
very successful tax season. Hopefully I'll get through it
without major problems. Looking forward to working with your
company again. I have been bombarded with information from
other tax companies, but they go directly into the
shredder!" |
|
G.S.
El Paso, TX |
|
|
| Love the software |
 |
| "I love
the software. It is powerful and at a price that
practitioners can afford. Thank you." |
|
A.R.
Denville, NJ |
|
|
| You are excellent |
 |
| "Your
technical support system is of "First Class
Order". You are excellent! I am satisfied. Please keep
it up!" |
|
A.B.
Montgomery, AL |
|
|
| I will renew year after
year |
 |
| "Your
support staff is extremely helpful and understanding. They
are awesome and one of the reasons I will renew year after
year." |
|
B.P.
Escondido, CA |
|
|
| Tech people
are very understanding and helpful |
 |
| "Your
tech people are very understanding and helpful. They treated
me with much respect, as the computer and I don't always see
eye to eye." |
|
B.S.
Gobles, MI |
|
|
| Your staff is very
courteous and very knowledgeable |
 |
| "I believe
that your staff is very courteous and very knowledgeable.
Not only did they assist me with my question but also they
returned my call numerous times until they spoke to
me." |
|
C.J.C.
Philadelphia, PA |
|
|
| We were completely
satisfied |
 |
| "We only
used tech support on one occasion. We were completely
satisfied. The service has improved every year and the value
is good." |
|
D.M.
Garfield Heights, OH |
|
|
| I love your program and
tech support |
 |
| "Your
program is perfect. It is very user friendly. I love your
program and tech support. I will definitely renew for next
year!" |
|
S.L.
Belle, WV |
|
|
| You are always there to
support me |
 |
| "I really
enjoy working with this program. It is very user friendly.
Thanks for all your help and support. Whenever I need your
help, you are always there to support me." |
|
T.Y.
Minneapolis, MN |
|
|
| The program is fantastic |
 |
| "Overall
the service was good. I have been using this software for 4
years now and I have had no major problems. The support
technicians are super fast and courteous and the program is
fantastic. Everything is excellent!" |
|
E.H.
Faison, NC |
|
|
| Your support has been so
outstanding |
 |
| "I really
think this is very good software. Your support has been so
outstanding such that I cannot think of anything to improve.
Very happy to be one of your clients!" |
|
R.H.
Fort Washington, MD |
|
|
| Keep up the good work |
 |
| "I really
enjoyed working with technical support. The individuals I
worked with were very patient, and extremely courteous. Keep
up the good work!" |
|
J.J.
Hazel Crest, IL |
|
|
| Very helpful and
knowledgeable |
 |
| "I liked
your software, and will use it again next year. I would like
to give my thanks to the support technicians. They were very
helpful and knowledgeable." |
|
J.R.
Fox Lake, IL |
|
|
| I can’t think of
anything to improve |
 |
| "Tech
support helped me get started this year. I can’t think of
anything to improve. Thanks for the follow up!" |
|
M.D.
Drakesboro, KY |
|
|
| I really like your
technical support |
 |
| "I really
like your technical support team. I believe I am the one who
needs to improve in navigating and working with the
software." |
|
M.H.
Hobbs, NM |
|
|
| Thanks for your help |
 |
| "All is
going well this season. The technicians were prompt at
getting back to me. Thanks for your help when I needed
it." |
|
P.B.
Neosho, MO |
|
|
| Keep up the good support |
 |
| "I am
really appreciative of the support I received this initial
start-up year. Keep up the good support. Thank you." |
|
R.R.
South Elgin, IL |
|
|
| A great product |
 |
| "I
received my EFIN and we are on the ball. I really appreciate
the spontaneous response. Overall, a great product! Stay in
touch and my sincere thanks." |
|
O.P.
Teaneck, NJ |
|
|
| Your staff is excellent |
 |
| "Your
software continues to do exactly what I need it to do. And
no technical problems this year. Your staff is
excellent!" |
|
T.A.
Manchester, MO |
|
|
| This is great software |
 |
| "Your
software is very good and I don't know of anything that I
could add to improve the software. This is great
software!" |
|
T.A.
Columbus, OH |
|
|
| A very satisfied
customer |
 |
| "Thank you
guys sooo much! I really appreciate the professional service
that I get from all of you at tech support… I had to take
time to say thanks for the hard work!! A very satisfied
customer." |
|
S.R.
Springfield, TN |
|
|
| You guys have made it so
easy |
 |
| "Thank you for all your help. I better have a great Tax season!!!! I want to double last year but its hard. I do returns on
weekends and evenings, as you know I work full time. Having my own business is better than working for a national
tax
franchise. You guys have made it so easy and pleasant for me. Hopefully I can do this full time and get my degree in
accounting. I just have to keep positive!" |
|
M.L.
Coachella, CA |
|
|
| The technical help has
been awesome |
 |
| "Overall
your program is easy and efficient. The technical help has
been awesome for me!" |
|
M.W.
Porter, TX |
|
|
| You are really great |
 |
| "Sir, I
can't thank you enough sir. You are really great! I
appreciate that. Thank you for the continued support!" |
|
A.O.
Augusta, GA |
|
|
| Very happy |
 |
| "I have
not had much need for personal tech support, but when I have
I've found the folks to be very friendly and knowledgeable.
I have used your software for a number of years and am very
happy with it." |
|
W.W.
Mansfield, OH |
|
|
|
|
|
