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| Newsletters
Turn Customers Into Clients! |
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Advertising guru David Olgilvy (1911-1999) said, "There is no need for advertisements to look like advertisements. If you make them look like editorial pages, you will attract about 50 percent more readers."
E-newsletters that are informative, convenient, and timely are often preferred over other media. Email newsletters continue to be one of the most important ways to communicate with customers. Newsletters build relationships with
customers and also offer an added benefit in that the customer can forward the newsletter to friends, relatives, and colleagues.
In today’s
fast paced world, clients expect to receive regular
communications from their professional advisors. So they
bought from you yesterday, but will they be back to have
their tax return prepared next year? In many markets the
substantive differences between tax preparers have
narrowed to almost the point of insignificance. Therefore,
your ability to build a relationship with new customers is
more critical than ever - because without returning
customers each year, it’s unlikely that your business
will succeed and prosper. And newsletters can help build
that relationship. They can show customers how to minimize
their taxes by showing how other taxpayers have
done it. You
want
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customers to know as much about you,
your services, and your firm as they possibly can. And you
want to keep you and your firm fresh in their minds. If
you can do this, they are going to be much more likely to
do business with you again, even if a competitor is closer
or offering to prepare their tax return for a better
price. WorldWideWeb Tax’s Client Communications features
will help you build long lasting and profitable
relationships with your clients.
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| Do
newsletters really work? |
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| One of the reasons
newsletters work is because people read them if they think
they might find something useful or interesting, and not
just a blatant sales pitch. People love a chatty, informal, no-hype style newsletters. No other marketing tool can offer these advantages. Dollar for dollar, no other marketing method even comes
close. Newsletters can help create
loyal clients by building a bond with them. You may also
want to send newsletters to "centers-of influence"
– people who are in an unusually good position to be able
to recommend your product to many others. Providing a
newsletter should be used as an opportunity to gain your
readers respect by establishing you and your firm as a
credible authority in taxes. Increasing your market profile
in this way will turn customers into loyal clients as they
start to perceive you and your firm as one that understands
their needs and can answer their questions. Newsletters
effectively build firmer bonds with existing clients. |
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There are three main reasons why newsletters work so well. The main focus of the newsletter is usually the field within which the business owner operates. When it offers quality help, advice and tips then the owner's position as an expert in his field is the silent message communicated to customers. The primary advantage from a marketing viewpoint is that newsletters demonstrate expertise. Second, because a newsletter is an unsuitable medium for a fly-by-night operator, it follows that the more firmly it becomes established, the greater the credibility of the business owner. Third, a quality newsletter containing meaningful content can engender loyalty by discussing issues that the customer identifies as important and pertinent.
These three things are what makes newsletters so powerful because they are the main factors that lead to a favorable sales climate.
EXPERTISE + CREDIBILITY + LOYALTY = TRUST
Without trust, there's no hope of a building a relationship. But with trust, the sky's the limit! Providing a newsletter is an opportunity to gain your customers respect by establishing your organization as a credible authority in its field. This approach effectively builds firmer bonds with existing clients.
Newsletters build relationships! |
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Your
monthly
Client Newsletter! |
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| It is imperative that you have a high "client return" rate to be successful in the tax preparation business, and Tax Planning Today will help you get there!
Your clients and prospects will sign up for your newsletter at your
included Tax Planning Today Home Page. Each month your clients
will receive your professionally ghost written email newsletter,
Tax Planning Today, in their Inbox. Tax Planning Today covers such timely topics as Personal Tax Deduction Planning, The Tax Benefits of Home Ownership, The Tax Benefits of Self-employment, and Year End Tax Planning.
Each issue is co-branded, i.e. it looks as though you wrote and sent it. Best of all, you don't have to do anything to produce or send the
newsletter. We'll take care of all the details and produce and deliver it to your clients for you! |
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What our customers are saying… you can take their word for it! |
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| Our
news for you and your practice! |
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| We’re also committed to helping
you and your staff stay informed. That’s why we created The News Center.
The News Center will guide you through the
filing season with timely issues on such topics as IRS
changes for the current season, suggestions and tips on
installing and using your software, electronic filing, bank
products, marketing your tax practice, pending deadlines,
and business tax return preparation information.
The News Center delivers live, up to the minute tax and
industry news, directly to your desktop. Wondering if your acknowledgements are delayed? Wondering if your IRS Service Center is "online"? Wondering if IRS funding was received by the bank on time? Wondering if your check print authorizations are on their way from the bank?
You'll find out the fast and easy way at the 1040 ValuePak News Center. The News Center provides answers to these questions, and
much, much more - along with late breaking news in real time! |
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| Our
newsletters build relationships that last a lifetime! |
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| With The News
Center and
Tax Planning Today you’ll always be a step ahead of the competition! And of
course, there’s no extra charge. All of these tools are
included with your purchase of the 1040 ValuePak. These
value-added tools are just another example of our commitment
to your needs! At WorldWideWeb Tax building and maintaining
relationships is our business! At WorldWideWeb Tax we don’t
just build a first class tax software program, we build
relationships that last a lifetime! |
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Copyright ©
1998 - 2009 WorldWideWeb Tax™.
All Rights Reserved.
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